What does online customer service for Walmart really offer? Well, it’s actually much more than meets the eye. According to one customer, many customers have complaints about Walmart’s in-store customer service. She shared with me that she routinely shops at Walmart and is always unhappy with the way her case was handled. The following are some of her observations.
I went into a Walmart store today to do some shopping and when I got there I noticed that there were no representatives available to help me. I also found out that they didn’t have any online sources to help me either. I’m sure there are customer service representatives working at the store but they are only in there to handle the cashiers and the customers. One cashier told me that they are very busy and they have no way to talk with them online. So, if I have a question I have to call them back inside of the store.
I did some online shopping as well and when I went to do the actual shopping, I was treated the same way. I got the same poor service that I always get from the inside of the store. No attention, no help and just wait for my order to be processed. So, it doesn’t matter if you go to Walmart for your daily or weekly shopping, you will be treated the same way whether you are paying with a credit card or using cash. It’s sad really, because this is definitely not the way that Walmart should be treating their customers. I hope that you’ll follow me on Twitter if you are a Walmart shopper and would like to share your experience with others.
Some people think that they can find online customer service for Walmart all over the internet but they don’t. You can easily find forums that have real life experience with Walmart customers. These are people who have gone through the exact same things as you and want to help other people who might be going through the same thing. Just make sure that you do some research before you start sending emails or complaints. Sometimes people aren’t really trying to do anything wrong. They just want to complain and not get their 15 minutes of fame online.
If you are one of those people that just wants to vent, then go somewhere else to do it. If you’re serious about finding online customer service for Walmart, then you have to put in a little bit of work. For example, Walmart has a website. However, you won’t have any problems finding real life customers to call there. Just do a search online and you should find plenty of customer feedback and reviews.
Sometimes, online customer service for Walmart will also include helping you out with a problem that you may be having with your order. If you haven’t put anything in your cart and your order hasn’t arrived yet, then you can call the store to see if they can help you out. This can take a few extra minutes, but you shouldn’t have to spend too much time on the phone. At least by the time you get on the phone with someone at the store, the product should be ready to ship out to you.
If you are unsatisfied with the online customer service for Walmart, you should know that they have ways to resolve any problems that you are having. First, you should send them a message through their contact page. You should always have a question or concern in mind when you write this message. It should be something along the lines of what kind of problem do you have and what can you do to make it better. Just be honest with them and they should try to help you out.
An online customer service for Walmart website is just one way that you can deal with customer complaints. It is better for both you and Walmart to end any problems that you might be having with customers as quickly as possible. There’s no reason for you to deal with customers when you don’t have to. The faster you can handle any problems, the less damage you might do to your company’s reputation online.